You know what's worse than having a tough conversation? Perpetuating ineffective behaviors. But feedback is often delayed, poorly...

Is anyone reading this NOT going through change at work, home or otherwise? Every single one of my clients is going through change. Some...

A seasoned operations executive, Zeta Smith joined Sodexo Seniors in January, 2020 and went "live" in her position on March 6th. Seven...

Jennifer Dimaris and I both worked at Starbucks at the same time but didn't know each other until after we both left the organization and...

Last year, I had the honor of joining the board of directors for Sound, a nonprofit that is one of King county's largest behavioral...

I know very few senior executives who are as curious about past context and culture as Shelli Taylor. Her incredible career as a global...

My grandma, Karen Parr, grew up in California, moved to Germany to teach and eventually ended up in Alaska where she became a consultant,...

Jyoti Shukla and I met when we were both at Starbucks and she was hosting the annual technology Hack Day. She asked me a to be a judge...

Julia Ismael and I met at Antioch University ten years ago when we were to both enrolled in a Bachelor's degree completion program. We...

My new book, From Barista to Boardroom, is now available to preorder and will be released one week from today on June 1. I never set out...

I've known Michelle forever and have always been inspired by her impressive ability to blend family life with a very demanding job in a...

When I first started writing my book, From Barista to Boardroom, I had no idea how to begin. I was scared to try something that seemed...

Dear friends, I can't believe it's almost the new year. Students are back to school in some form or fashion (I've got two high school...

Do you ever wonder how some organizations navigate through tough challenges better than others? The ones that do it really well seem to...

Warren Wolfe grew up in the restaurant industry and is currently helping many companies fight their way back from the pandemic.

Paula Boggs has an incredible life story so far. From growing up in the segregated south to working in the White House and Pentagon to...

I'm in the middle of reading White Fragility and it's making me uncomfortable as it should. These last couple of weeks have been...

It’s an honor to interview Tom for this week’s article. I’m forever indebted to and grateful for his belief in me that I can do anything.

Creating a culture of continuous improvement is one thing. Doing it because you are committed to your team's growth is at another level.

Knowing who you are as a leader helps you serve your team. Spend time on your envisioned future and reflect on and share your story.