There's a story behind this book signing I did at Pike Place Market at Seatown restaurant in June, 2021, when I released From Barista to...

I'm embarrassed to say that I’ve never done a blog interview with a millennial before my conversation with Chase Coleman. It was a big...

Jennifer Dimaris and I both worked at Starbucks at the same time but didn't know each other until after we both left the organization and...

My memoir, From Barista to Boardroom, was released two months ago and it’s been such a whirlwind! Even though it’s available for purchase...

My new book, From Barista to Boardroom, is now available to preorder and will be released one week from today on June 1. I never set out...

I've known Michelle forever and have always been inspired by her impressive ability to blend family life with a very demanding job in a...

When I got started in consulting, half of the people I connected with said I HAD to meet Mikaela Kiner. They told me she was a mover and...

Meet Chris Carr! I had the pleasure of working with Chris at Starbucks where our 1:1s managed to be filled with both teaching, learning...

Dear friends, It's been interesting to watch how quickly (or slowly) companies have adapted their operating and service models to meet...

Paula Boggs has an incredible life story so far. From growing up in the segregated south to working in the White House and Pentagon to...

It’s an honor to interview Tom for this week’s article. I’m forever indebted to and grateful for his belief in me that I can do anything.

My friend and former colleague Joe Thornton is often the calm in the storm, staying steady in even the most disruptive conditions. It's...

Valerie Danna is a rock star when it comes to navigating the nuances of coaching executives on how to improve their communication...

Margo Downs is a force of nature. Passionate, inspiring and wise, she looks at work as a "catalyst for transformation" and has personally...